Frequently Asked Questions
We understand that planning your event can be stressful. You have questions...we have answers.
Can the furniture be moved? Our furniture is modular. We are able to move tables around within the entire FireHouse to fulfill requests, by adding/subtracting tables and seating. If you're thinking about renting the space with a complete design of the space's furniture, let's discuss first.
How safe is your venue?
All of our seating areas are properly spaced and COVID protections set in place. With our outdoor seating, we're able to offer space that's open, airy, and sanitized. We often lift all four of the FireHouse garage doors = space, transformed.
How does the FireHouse deal with hot/cold temperatures for outdoor rentals? We understand Texas weather is special. For the heat we installed a water misting system for the Green Lawn and BOHO Courtyard. There are also oversized heavy fans in these areas. For the cold we have a multitude of standing heaters and fire pits. We do the best we can to mitigate the extreme temperatures.
How do I secure my rental space? Once we receive a 30% deposit of your grand total, the space is secured. The balance must be paid in full two weeks prior to the event.
Can I get my deposit back if I cancel?
If you cancel inside of two weeks the deposit is nonrefundable. Talk with us regarding medical emergencies and inclement weather. Case-by-case basis.
If we have the FireHouse cater our event, how soon do you need to food orders? We need the food roders no later than 15 days out from the event. That is the required time to ensure the right about of food items and beverages are ordered ahead of time.
Can we decorate our space?
Of course! We definitely support our guests decorating their space as needed. As long as the decoration does not damage any property, we're happy. With that, we do ask that you coordinate with us regarding any gender reveal displays.
Do you allow outside food and alcohol?
Unfortunately, we do not allow outside catering or alcohol. We also encourage guests to bring their own cake or dessert of their choosing, if they like. We are happy to hold your dessert(s) in our walk in fridge.
Can we bring in rented/outside furniture?
If you need to bring in additional tables or chairs for your event, we definitely understand and support that. Just coordinate with us ahead of time to discuss date/time of delivery and storage.
Can we bring in our own band or DJ?
It depends of the day of the week, time, and rental agreement. We do have a complete in-house sound set up and engineer. Talk with us. We're here to help plan your perfect event!